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  • CRT Alert 013/2018

    6 March 2018

    Clearing house messaging issues – update 3

    Member registration requests

    We have confirmed that member registration requests (MRRs) are being successfully sent from the Small Business Superannuation Clearing House to gateways and received by super funds.

    We are now working through our backlog.

    If you've received a payment without a corresponding MRR you should continue to hold the payment and wait for the MRR.

    Contribution transaction requests

    We are continuing work to fix an issue preventing us from sending contribution transaction requests (CTRs) for clearing house payments. This means you may receive contributions payments without a corresponding CTR.

    You should hold payments until you receive the CTR. If you can't hold payments you should follow normal processes and reject the payment using the appropriate error code.

    Next update

    We'll provide another update at around 4.00pm AEDT today.

    See also:

      Last modified: 08 Mar 2018QC 54754