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  • CRT Alert 019/2018

    19 March 2018

    Update - Clearing house CTR issues

    We have now processed the backlog of contribution transaction request (CTR) messages coming through the Small Business Superannuation Clearing House. We're now reconciling a small portion of exception messages and will process these overnight.

    We have one outstanding issue in which a small number of CTR messages that include a withholder payer number (WPN) fail validation. We will deploy a fix for this issue tomorrow, which means some messages with WPNs may still fail validation in this evening’s processing run. You do not need to do anything with these messages. You should be able to successfully receive them from Tuesday evening.

    We will provide another update before 5pm AEDT on Wednesday to confirm the success of our planned fix for WPN messages.

    For further enquiries email

    We would like to thank affected super funds for working with us to help resolve these issues.

      Last modified: 20 Mar 2018QC 54809