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  • CRT Alert 001/2019

    10 January 2019

    Clearing house - CTR issues

    We have identified an issue where some SBSCH contribution transaction request (CTR) messages since 2 January 2019 did not reach gateway service addresses.

    The impacted CTR's have commenced being reissued.

    If able, you should hold onto payments until you receive the associated messages. If you can't hold payments you should follow your normal processes.

    We will provide you with a further update once the issue has been resolved.

      Last modified: 14 Jan 2019QC 57744