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  • CRT Alert 042/2019

    LISTO payment run issue

    We are currently experiencing a mismatch issue with the latest payment run for our Low income superannuation tax offset (LISTO). This is affecting a small percentage of clients where the payment and message do not match the member within the fund.

    We are working to resolve this, as a matter of priority and will let you know when the issue has been resolved.

    Where you are in receipt of a payment which does not match your member, we ask that you return the payment through the Payment variation advice (PVA) process.

    Thank you for your patience.

      Last modified: 23 Aug 2019QC 59970