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  • CRT Alert 050/2019

    Display of super information on online services

    We've identified issues affecting the concessional contributions screen and total superannuation balance display in online services.

    The concessional contributions screen that displays an individual’s unused carry forward details was deployed on 15 September 2019. We've identified that some member's information is not displaying due to a minor system issue. The reported concessional contributions data will now be available mid to late October.

    To address a known issue affecting the display of the 2018–19 total superannuation balances, a system fix is scheduled for deployment on 12 October. Once the verification process has taken place, total superannuation balances for the 2018–19 financial year will be displayed from 16 October.

      Last modified: 02 Oct 2019QC 60231