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  • CRT Alert 059/2019

    Duplicate release authorities

    Super funds may have received duplicate release authorities (RAs) for some members. The issue affects originals issued on 3 December, with the duplicate issuing on 6 December.

    You can identify duplicate RAs because the correspondence ID is the same as the original.

    For your action:

    If you receive a duplicate release authority, only action the original. If you have already actioned the duplicate we will arrange to return the money back to you.

    Thank you for your patience.

      Last modified: 19 Dec 2019QC 61029