• Superannuation Communique October 2016

    Monthly superannuation remittance and recovery processing schedule

    ATO December 2016 shutdown

    Large Fund Diagnostic report 2017

    Top tips for getting your MCS right

    USM statement October 2016 lodgement

    SHA annual statement run

    Using TFNs in SuperTICK TFN matching

    SuperStream data and payment standards rollover version 2.0

    Superannuation dashboard

    Monthly superannuation remittance and recovery processing schedule

    The ATO superannuation processing schedule for November and December 2016 is outlined below.

    To accommodate the super reform 16 release the processing schedule for November advised in the previous communique has now changed. These adjustments are necessary to support deployment activities and the staggered approach to on-board superannuation funds into data standards for G2B USM Rollovers.

    The processing schedule may be subject to further changes as the release date draws closer and any updates will be notified in the monthly communique issued in November.

    Furthermore if any urgent changes are required to this schedule, outside of the communique a CRT Alert will be issued.

    November 2016

    Product

    Correspondence issuing week beginning

    Low Income Superannuation Contribution (LISC) recovery

    Monday 7 November

    Super Guarantee remittance advice (Legacy)

    Monday 7 November

    First Home Saver Account (FHSA) remittance advice

    Monday 7 November

    Co-contributions remittance advice

    Monday 7 November

    Unclaimed Super Monies (USM) recovery

    Monday 14 November

    Super Guarantee recovery notice (ICP)

    Monday 14 November

    Super Guarantee remittance advice (ICP)

    Monday 14 November

    Unclaimed Super Monies (USM) remittance – daily

    Monday 14 November to Friday 25 November

    Superannuation Holding Account special account (SHAsa) remittance advice

    Removed from schedule

    Low Income Superannuation Contribution (LISC) remittance advice

    Monday 28 November

    Unclaimed Super Monies (USM) remittance

    Monday 28 November

    Co-contributions remittance advice

    Monday 5 December

    December 2016

    Product

    Correspondence issuing week beginning

    Low Income Superannuation Contribution (LISC) recovery

    Monday 5 December

    Co-contributions recovery

    Monday 5 December

    Co-contributions remittance advice

    Monday 5 December

    Super Guarantee remittance advice (Legacy)

    Monday 12 December

    First Home Saver Account (FHSA) remittance advice

    Monday 12 December

    Superannuation Holding Account special account (SHAsa) remittance advice

    Monday 12 December

    Unclaimed Super Monies (USM) remittance

    Monday 12 December

    Low Income Superannuation Contribution (LISC) remittance advice

    Monday 12 December

    ATO December 2016 shutdown

    The ATO is taking advantage of the Christmas/New year period to deploy a major systems release.

    As a result, it is anticipated that all major ATO systems including SBR-enabled systems utilised by the super industry will be unavailable during this time.

    More detail around the exact dates and systems affected will be provided closer to the time.

    Our current aggregation schedule has a co-contribution remittance run set down for the 6th of January 2017.

    We are considering our options to possibly delay this run for one week as a contingency should the ATO systems not become available immediately after New Year as expected.

    This is just an early notification of this possibility and we will provide more information in due course.

    Large Fund Diagnostic report 2017

    Process improvements

    Preparation for the 2017 large fund diagnostic report has commenced and the next round of reports will be released to large funds in March 2017. The diagnostic reports are intended to assist large funds assess how well they are meeting their superannuation reporting obligations to the ATO.

    The 2017 report will be similar to last year’s report and will be based on the data reported by funds for the period ending 30 June 2016 and extracted as at 31 December 2016.

    Seeking feedback

    We are inviting funds and administrators to provide comments and suggestions about how to improve the 2017 process and the report itself, including the indicators and benchmarks.

    To provide comments and feedback please send through our mailbox: LargeFundDiagnostic@ato.gov.au by 30 October 2016.

    For more information

    You can read more on our website see: Large Fund Diagnostic Report.

    Top tips for getting your MCS right

    With lodgement of the Member Contribution Statement (MCS) due 31 October 2016, here are some tips to help you get things right and avoid delays in processing:

    • Use the fully registered provider name – do not use acronyms; sub-plan or product name
    • Use the fully registered supplier name – do not use the provider trustee name
    • Make sure that the ABN matches the name provided
    • Report using the current Unique Super Identifier (USI)

    If these details don’t match what’s held by the ATO, the form will stop processing and will require manual intervention. This will cause delays in your members receiving their entitlements and will postpone delivery of the outcome of lodgement report.

    In some instances we may need to ring you to verify information. If you supply the contact details and direct phone number of the person lodging the form, this will make things a lot easier.

    For tips to help you lodge your MCS through the ATO portal help is available at File Transfer or https://www.ato.gov.au/General/Online-services/In-detail/File-transfer/?page=4.

    Feedback in relation to your experience with the MCS lodgment process should be emailed to SuperCRT@ato.gov.au.

    USM statement October 2016 lodgement

    Please check:

    • The supplier’s name and ABN reported on statement match
    • The provider’s name and ABN reported on statement match
    • The scheduled statement day is correct i.e. 31 October 2016
    • That, as at 30 June 2016 (the unclaimed money day) whether the records relate to unclaimed money (UM) or small lost members (SLM) and insoluble lost members (ILM) and your statement contains member records with a member status of either:
    • U – unclaimed
    • N – no longer unclaimed
    • P – ILM accounts
    • Q – SLM accounts (accounts valued under $4000)
    • G – no longer lost
    • E – error
    • Your payment amount is correct
    • The number of members reported and duplicate members
    • That each member has the correct status.

    How to lodge:

    • Only lodge one statement per ABN per day
    • Although lodgement is due on a specific date you can lodge anytime from when the period ends. i.e. any time after 30 June 2016
    • Minimise the number of statements that you lodge by collating as many member records as possible, this will allow your lodgements to process through our system quickly
    • The unclaimed money date is 30th June 2016
    • Scheduled statement day is 31st October 2016
    • File creation dates should be different, when two files with the same creation date are lodged our system is unable to process as it sees the files as duplicates rather than containing different member data
    • Using incorrect dates causes delays as we need to correct these in our system before the form can be processed.

    If you need assistance lodging your October statement please email the CASUSMProductTeam@ato.gov.auand we will assist you with your lodgement.

    SHA Annual Statement Run

    The SHA Annual Statement Run is currently scheduled for Wednesday 28 September 2016.

    Correspondence will commence issuing within one week from this date. Clients with myGov accounts will receive their statements via their myGov inbox where they have selected this as their preferred channel.

    Individuals may contact funds directly requesting they claim the SHAsa on their behalf. This may result in increased enquiries for funds.

    This year, statements will only issue to clients with account balances of more than $20 as at 30 June 2016 and will not include the SHA voucher as an attachment. Funds seeking to claim SHA account balances on behalf of members can continue to do this via SuperMatch or SuperMatch 2. Any paper claims still require the attachment of the client’s written authority to claim on their behalf however this authority can be provided in any form.

    Using TFNs in SuperTICK TFN matching

    The SuperTICK service is designed to enable SuperStream transactions by validating the TFNs held against the client data at the entry and exit point to the funds. It provides assurance that the TFN being used is correct for that member and can be used with confidence in SuperStream transactions.

    When a fund uses the service, a message is sent to the ATO who utilise their matching service to compare the submitted details and TFN against those held by the ATO. The service will respond with a result and in some instances will also provide the TFN that has been matched to client details back to the fund. This matched TFN can then be used to update the client register.

    To overcome the small number of member accounts that still do not have an attached TFN, SuperTICK versions 2 and 3 allow the fund to send a validation without a TFN. This is to assist in reducing the burden these accounts create for funds.

    Validating a member who has provided a TFN but not including the TFN is the validation presents a number for problems for the effectiveness of the SuperTICK service. The validation takes longer as the matching service is working with less reliable client data and works harder to achieve a match. It increases the chance of a receiving and unmatched response which creates additional work for the fund to action. Importantly it introduces unnecessary risk and increases the small chance of an incorrect match occurring.

    Leaving the TFN provided by the member or their employer out of a validation may save some time in processing but runs the risk of creating a significant amount of rework and adversely affecting the member. The fund must include the full name, TFN and date of birth where they hold it. If you have the TFN, please remember to use it.

    SuperStream Data and Payment Standards Rollover Version 2.0

    Testing for rollovers version 2.0 continues. Rollovers version 2 has two components which APRA funds are required to implement:

    • Business to Business (B2B) rollovers by 11 November 2016
    • Government to Business (G2B) rollovers by 16 December 2016

    B2B

    We understand that B2B testing between funds is progressing. The ATO is not orchestrating the testing, however we are able to assist funds who need a test partner. Please email superstreamstandards@ato.gov.aufor assistance.

    The B2B production readiness notification checklist and other information relating to version 2 of the superannuation data and payment standard (The Standard) is available from http://softwaredevelopers.ato.gov.au/dataandpaymentstandardv2.0External Link.

    The production readiness notification checklist should be completed and submitted to the ATO after funds have completed their B2B testing and can confirm they are production ready. This checklist provides ATO with assurance that all necessary testing has been completed and that funds have systems and processes in place to support B2B rollovers in v2.

    The production readiness period for B2B commenced 15 September 2016. Entities who have completed testing should email the completed checklists to superstreamstandards@ato.gov.au by 7 October 2016.

    Entities still testing at 7 October should provide details of when they expect the testing to be completed (also to the same email address).

    Funds are encouraged to submit their forms as soon as they are ready.

    G2B

    APRA funds have also commenced G2B testing with ATO as per the testing schedules for G2B which were distributed to funds. ATO will contact the funds 1-2 weeks out from their scheduled test date to confirm availability and information to be used during testing.

    G2B production readiness notification commences from 15 October 2016. Further information about the readiness checklist for G2B will be socialised shortly.

    If you have queries relating to either B2B or G2B rollovers testing or implementation please email superstreamstandards@ato.gov.au.

    In production the ATO will use the Fund Validation Service (FVS) value GROL2.0-X to determine when a USI is ready to receive Unclaimed Super Money (USM) in the standard from government

    USI’s who do not have the GROL2.0-X certification value by the production cutover date of 16 Dec 2016 will continue to go out in the current process and funds will continue to receive their Rollover Benefit Statement (RBS) via paper. Please note however that reconciliation data on excel spreadsheets will be discontinued beyond the production cutover due date of 16 December 2016 and may require additional manual handling for those who have not yet implemented G2B.

    Superannuation dashboard

    The Superannuation dashboardExternal Link provides near-real-time response rates and availability status information for SuperTICK versions 1 and 2.

    We released a pilot version of the dashboard to SuperStream Standard Technical Committee (SSTC) members in late August 2016. We will add support for additional services in the coming months, including:

    • SuperTICK3
    • EmployerTICK2
    • Fund Validation Service (FVS)
    • Electronic Portability Fund (EPF)
    • SuperMatch2.

    Future releases will also allow people to subscribe to system-generated email alerts.

    The superannuation dashboard is another way we're improving the client experience for funds and their software service providers. We're doing this by providing contemporary and streamlined digital services and products that are easy to access, understand and use.

    We welcome your feedback on the superannuation dashboard. If you have any suggestions on how we can improve the service please email us.

    Regards

    Client Relationship Team (CRT)

    Client Account Services

    Australian Taxation Office

      Last modified: 24 Nov 2016QC 50580