Show download pdf controls

    Our Taxpayers' charter is open for consultation

    Our Taxpayers' Charter (the Charter) explains what you can expect from us during your interactions with us. As we assist you in making tax-compliant choices, we want to ensure we're helping you understand your rights and obligations and treating you fairly.

    We're currently reviewing the Charter so our engagement with you meets your expectations and continues to be grounded by a relationship of mutual trust and respect.

    We're inviting all taxpayers to take part in our review. The consultation period closes on 24 October 2022, so make sure you email your submission before then.

     How to review the Charter: 

    • Find the Taxypayers' Charter review.
    • Use our guiding questions to help write your review.
    • Email your review to before 24 October 2022.

    Don't miss your chance to help us shape our future interactions with you.

     Keep up to date 


      Last modified: 26 Sep 2022QC 70412