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  • The SuperStream roadmap

    The SuperStream standard started as a Cooper Review recommendation in 2010. The standard enables super payments and data to be sent from employers to super funds and between super funds and the ATO in a standard electronic format.

    By 2013, funds were sending rollover messages in the standard, reducing the 28-day processing time to three days. Over one million accounts are now transferred between funds every year.

    This was followed by a standard contributions message for employers to send super guarantee (SG) data and payments to funds. Employers can now make SG payments to multiple funds in a single transaction, cutting admin effort by 70%.

    While there is a small way to go with getting all employers on board, the volume of transactions moving through SuperStream is promising. You can read about the significant changes and benefits SuperStream has brought to the industry in the SuperStream benefits assessment report. This report will be published on our website shortly.

    SuperStream v2.0

    The SuperStream data standard for Government to Business (G2B) transactions was deployed in November 2016. This means funds can now receive and support rollovers of unclaimed superannuation money (USM) from the ATO as electronic transactions.

    Government contributions were included in the SuperStream standard in May this year.

    We are also upgrading our enabling services as part of SuperStream v2.0. This includes implementing system improvements to enhance the performance of our services on the SBR2 platform. The upgrades will improve the response times associated with SuperTICK3 and SuperMatch2 individual requests.

    Mandatory reporting of opened and closed accounts using SuperTICK3 commenced 1 April 2017. Older versions of this service will be decommissioned at a later date.

    SuperMatch2 helps funds locate and consolidate their members’ other super accounts more effectively. The service is available exclusively for funds, allowing you to search our systems on behalf of your members for any USM reported for them, and start a request to transfer these amounts to their account.

    Key dates

    • Contributions v2.0 implementation from May 2017
    • Error response messaging for Business to Business (B2B) transactions by 31 August 2017
    • G2B contributions by 31 August 2017
    • SuperTICK3 mandate reporting of open and closed accounts from 31 March 2017
    • System and platform enhancements scheduled for the end of May
    • SuperMatch1 decommissioning will be delayed until SBR2 performance enhancements have stabilised

    Business to Government

    Business to Government (B2G) reporting is one of the last deliverables scheduled under SuperStream; this looks to improve and streamline how funds report member information.

    The B2G reporting aspect of the SuperStream standard v2.0 implementation involves the redesign of three primary statements that large funds must report to us:

    • Unclaimed superannuation money
    • Lost members
    • Member contributions statements (MCS)

    As a part of the B2G reporting solution, what was formerly referred to as the Member information eXchange or MiX service now forms part of the MCS redesign and has been renamed the Member Account Attribute Service (MAAS).

    The future of member reporting

    The changes announced as part of the 2016–17 federal Budget – coupled with the introduction of Single Touch Payroll and the requirement to have greater visibility of SG payments – have prompted us to revise MCS reporting.

    This redesign represents an opportunity to converge designs and build a longer term solution capable of absorbing future policy change, while leveraging the SuperStream investment. This is a conscious shift away from annual reporting to more frequent reporting of member data. It will provide a range of benefits for the member, which is ultimately the aim.

    The design for more regular reporting of member data is referred to as the Member Account Transaction Service (MATS). Due to time constraints, an interim solution called Transaction Balance Account Report (TBAR) is being used to report member information until funds transition their reporting solutions to MATS.

    The design of MATS is in its infancy, but the concept is to allow for more frequent reporting of member data at an event/transactional level; as opposed to the current method which has amounts reported annually.

    We will continue to co-design and consult with industry on the machinations of the B2G reporting.

    Key dates

    • USM notices will able to be processed via SuperStream from January–April 2018
    • MAAS reporting commences from April 2018

    If you are interested in more technical and administrative aspects of SuperStream implementation and readiness you can subscribe to our Super Communique and CRT alerts by emailing or see previous Super Communique editions.

    See also:

      Last modified: 25 Aug 2017QC 52321