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  • Using your own release authority can cause delays

    We have recently implemented new technology to scan and process paper forms – including our Release authority statement (NAT 71886) for excess concessional and non-concessional contributions, as well as Division 293.

    If you complete and return our Release authority statement, we generally process it in 3 to 5 business days.

    If you create and use your own version of the Release authority statement, we are unable to scan and process the form, and processing times are likely to take longer.

    This may increase overall processing times for Excess concessional contributions, Excess non-concessional contribution and Division 293, which may lead to increased calls or complaints from members.

    For funds who are currently using their own version, we recommend reverting to use the ATO version to avoid other impacts.

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      Last modified: 04 Apr 2019QC 58095