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  • Clearing house terms and conditions of use and access

    Conditions of use


    The Small Business Superannuation Clearing House (SBSCH) is a free online super payments service that helps eligible Australian small businesses meet their super guarantee obligations. They can send their employees’ superannuation contributions to a single destination – the SBSCH – which distributes the payments and payment details on their behalf to the employees’ nominated Superfunds.

    The means by which the SBSCH provides Superfunds details in relation to the superannuation contribution payments it sends to them is being transitioned:

    1. from contribution reports – making those details (in the form of contribution reports) available for download from the SBSCH service by those Superfunds,
    2. to SuperStream electronic messages – sending those details (in the form of electronic messages compliant with the SuperStream Data Standards) to the addresses designated for that purpose by those Superfunds using the Australian Taxation Offices Fund Validation Service (FVS). To send these contribution messages, connectivity and interoperability of the respective systems between the SBSCH and the addresses designated by Superfunds for the purposes of the SuperStream electronic messaging of superannuation payment details will need to be established and tested.

    The following terms and conditions apply to the use of the SBSCH service.

    1. The SBSCH will send SuperStream electronic messages to a fund for a super product identified by a Unique Super Identifier (USI) once the fund has indicated it is ready to receive SuperStream contributions in the Australian Taxation Office’s Fund Validation Service (FVS).
    2. You may register with the SBSCH to download contribution reports from the SBSCH service until your super product is ready to receive SuperStream contributions.
    3. You must only use the contribution reports you obtain from the SBSCH service to
      1. match and allocate superannuation contributions
      2. ensure the employer obligation to pass on an employee’s tax file number is met.
    4. The SBSCH may provide your helpdesk details to employers to assist in the resolution of problems relating to their employee superannuation contributions to your superfund.
    5. Information provided to the SBSCH is treated in accordance with the Privacy Act 1988. You must ensure that all information you provide to the SBSCH is accurate. The SBSCH is not responsible for issues that result from incorrect information provided by you.
    6. You must keep your SBSCH passwords and identifiers confidential and secure. You will be responsible for the actions of the person using them to access and use the SBSCH service. Access and use of the SBSCH service is monitored, and the SBSCH may suspend or revoke a user’s access to the service at any time if it considers it appropriate to do so.
    7. While designed as a 24/7 service, the availability of the SBSCH service (and your access to it) cannot be and is not guaranteed. Functionality is contingent on services provided by telecommunication bodies and other external factors beyond the SBSCH’s control.
    8. Changes to the SBSCH service (and system) may be made at any time. Where possible, updates or changes will be scheduled to occur outside high volume periods (e.g. Super Guarantee processing periods). The SBSCH will endeavour to keep you informed and keep changes to a minimum.
    9. The SBSCH will communicate clearing house updates to you via the Australian Taxation Office website. You may also be emailed directly. You are responsible for accessing the notices and information provided to you.
    10. To the extent permitted by law, the SBSCH is not liable for any claim, loss, liability or expense that you may incur as a result of your use or failure of the SBSCH services.
    11. All references in these Conditions of Use to the ‘SBSCH’ include references to the Australian Government, the Australian Taxation Office and other Commonwealth bodies from time to time responsible for its management.
    12. These Conditions of Use are governed by, and are to be construed in accordance with, the laws for the time being in force in the Australian Capital Territory.

    See also:

      Last modified: 22 Mar 2017QC 38559