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  • Key deadlines for early release of super

    COVID-19 early release of super

    If your members are eligible for COVID-19 early release of super and intend on applying, let them know they may be able to receive their money before Christmas, if they apply through ATO online services in myGov before 11 December 2020. In most cases, this should allow enough time for us to process their application and for you to release the money.

    Access to COVID-19 early release of super closes on 31 December 2020 at 11.59pm AEDT. Your members can apply online up to this time. Applications cannot be backdated or accepted after 31 December 2020.

    If your members have difficulty applying online, they can call us on 1300 662 211 between 29 and 31 December 2020 (10.00am and 6.00pm).

    As long as we receive your members' application by the deadline, we will process it. However, confirmation notifications from us and payments from you may be delayed due to the holiday season and can continue into January 2021.

    Early release on compassionate grounds

    If your members require a Compassionate Release of Super determination letter before Christmas, they need to apply through ATO online services in myGov by 4 December 2020. They should also take into consideration the time it will take for you to receive the determination and make the payment.

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      Last modified: 26 Nov 2020QC 64219