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  • Member Account Attribute Service

    The Member Account Attribute Service (MAAS) will be the new service for reporting changes to member's account phases and attributes when they occur (event-based reporting).

    From 2018 MAAS will form part of APRA-regulated fund's reporting obligations via the SuperStream data standard.

    Find out about:

    See also:

    MAAS design

    MAAS is designed so you will only need to report changes to a member's account phases and attributes when they occur.

    You can start transitioning to MAAS from 1 April 2018, and will need to have cutover to MAAS by 31 October 2018. See MAAS key dates.

    You will need to use MAAS to:

    As part of your transition to MAAS, you will need to:

    You will also need to know about the:

    MAAS attributes and phases

    Examples of phases and attributes that will be reported through MAAS include:

    • when an account is opened or closed (you will no longer do this through SuperTICK3)
    • the phase of the account – for example, accumulation or retirement
    • the indicators that are linked to the account – for example, whether insurance cover is attached to the account
    • what transactions accounts can receive – for example, if an account can receive super co-contributions and Low income super tax offset (LISTO) payments from us.

    You will also need to use MAAS to report your lost members.

    The full list of phases and attributes, the changes you need to report and how to report them through MAAS are detailed in the MAAS business and technical documentation.

    Protocol documents will also provide you with guidance on using MAAS.

    Lost member reporting

    MAAS will be the new mechanism for reporting lost members to us, replacing the existing lost member statement (LMS).

    MAAS includes an attribute for the lost status of a member and you will report changes to this status, as outlined in the MAAS technical documentation.

    When you report lost members through the MAAS, details of the member's contact information held by us will be provided in response where possible, to assist in reuniting a member to their account. Use of the returned data is subject to restrictions. Further guidance will be available in the protocol documents.

    Your obligation for reporting lost members through MAAS is still twice a year, however you may choose to report more regularly.

    See also:

    • More information on MAAS and MATS – Technical documentation
    • MAAS and MATS technical documentation – Protocols

    Provision of Details service

    MAAS design includes a component that is optional for providers to build – a Provision of Details (POD) service which allows trustees to request ATO-held contact details in certain circumstances (for example, before a member becomes lost). Use of the data returned to you by POD is subject to restrictions, and further guidance will be available in the protocol documents.

    Once MAAS is implemented, we will no longer provide participating super providers with information under the lost members register (LMR) provision of addresses program. Instead these providers can request the information through the new POD service.

    See also:

    • More information on MAAS and MATS – Technical documentation
    • MAAS and MATS technical documentation – Protocols

    Foundation Data

    MAAS will be used by funds to report changes to a member's attributes when they occur. Where there are no changes, there is no requirement to report. This means that for some members, their attributes may not be reported for some time, so it is important that the initial data (Foundation Data) that populates MAAS is accurate and complete.

    You will need to report Foundation Data to us as a once off step as part of your MAAS implementation. Following this, only changes to attributes will need to be reported.

    Next step:

    See also:

    • CRT Alert 086/2017: Foundation Data for event-based reporting – MAAS 

    Transitioning from SuperTICK3 to MAAS

    From April 2018, MAAS will become the new reporting channel to notify us of open and closed accounts.

    As funds begin to transition to MAAS, reporting of all new, closed or updated member accounts must be lodged through MAAS and not through SuperTICK3.

    After funds have finalised their cutover to MAAS, new and closed account reporting functionality will be removed from the SuperTICK3 service. Tax file number (TFN) validation will remain available through SuperTICK3.

    See also:

    MAAS key dates

    • 1 April 2018  
      • funds can commence reporting through (cutover to) MAAS
      • funds will have until 31 October 2018 to cutover MAAS (this is an extended cutover period)
      • funds can begin providing MAAS Foundation Data
    • 30 April 2018  
      • lost member reporting for the period 1 July – 31 December 2017 due through MAAS or lost member statement (last LMS)
    • 31 October 2018  
      • lost member reporting through MAAS
      • MCS due for the 2017–18 financial year (last MCS)
      • MAAS compliance date.

    See also:

    Last modified: 22 Mar 2018QC 54832