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  • EmployerTICK terms and conditions

    The terms and conditions outlined on this page apply to the use of the EmployerTICK online service.

    EmployerTICK enables employers and their authorised representatives to validate employee information associated with employer super contributions.

    EmployerTICK is designed for internal use only and must not be incorporated into external services an employer and/or their agents may provide.

    EmployerTICK access

    EmployerTICK is available to employers and their authorised representatives.

    For fraud protection reasons, the ATO may impose limits on how many employee tax file numbers (TFNs) can be queried by a user at any point or during a single day.

    To access EmployerTICK for an employer, you must hold an AUSkeyExternal Link on behalf of:

    • that employer, or
    • an entity with a current appointment or authorisation on behalf of that employer.

    Your AUSkey must have permission to access EmployerTICK.

    Using EmployerTICK

    Computer system, software and data compatibility risks

    It is your responsibility to take appropriate and adequate precautions to ensure the information obtained from EmployerTICK is free of viruses or other contamination that may interfere with or damage your computer system, software or data.

    The ATO accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to EmployerTICK.

    Non-availability, interruptions and faults

    While we make reasonable efforts to ensure EmployerTICK is available, we make no guarantees to provide continuously available access to the service, nor to provide access which is uninterrupted or fault free.

    No warranties

    While we have taken all reasonable care to ensure information provided to you via EmployerTICK is accurate, subsequent changes in circumstances may occur at any time and may affect the accuracy of the information. The ATO does not provide any warranty, make any representation as to, or accept responsibility for, the accuracy, correctness, reliability, timeliness or completeness now or in the future of any information provided to you via the EmployerTICK service.

    Breach of these terms and conditions

    EmployerTICK must only be used by or on behalf of employers and only for the purposes for which it was designed. Where a person holding an AUSkey accesses or uses EmployerTICK other than in accordance with these terms and conditions, the ATO may (in addition to any other rights it may have):

    • terminate the ability of that AUSkey to access EmployerTICK, and
    • report the matter to the entity or entities for whom that AUSkey is held or purportedly used, and to the authority that issued that AUSkey.

    Privacy obligations

    The ATO is bound by the Privacy Act 1988 in terms of collection and handling of personal information and tax file numbers (TFNs). At or before the time you use EmployerTICK, or if that is not practicable, as soon as practicable after you use the service, you must ensure that any individuals whose personal information has been collected via the service are made aware of any matters referred to in subclause 5.2 of the Australian Privacy Principles as are reasonable in the circumstances.

    See also:

      Last modified: 07 May 2018QC 39670