• Employer checklist: a step-by-step guide

    All businesses should now be SuperStream compliant.

    We encourage businesses that haven't made the switch to SuperStream to find the solution that best suits their business's needs.

    Here's what you need to do:

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    There are Aboriginal and Torres Strait Islander materials available.

    Step 1: Choose an option

    You can use the SuperStream decision tool (PDF, 169KB) to choose the right solution.

    To use SuperStream, you need to pay super and send employee information electronically. If you're already doing this, you may only need to refine your system to send the contribution data in the standard format. You can use:

    You can also ask your accountant or bookkeeper to help you with one of these options.

    If the only contributions you make are personal contributions for yourself, or contributions to a related self-managed super fund (SMSF), you don't need to use SuperStream because these are exempt contributions.

    See also:

    Payroll system

    If you use a payroll system, check with your system provider that it is SuperStream ready. You may need to update your system.

    Some payroll systems cover data and payments, and some are data only, which means you may need to make payments to each fund separately. Either way the payment must be electronic (EFT or BPAY).

    See also:

    Your super fund's online system

    Large super funds have online payment services you can use. Check with your fund.

    Super clearing house

    A clearing house pays super to your employees' funds for you. You send a single electronic payment to the clearing house, together with the contribution data for all your employees, and the clearing house does the rest.

    If you have 19 or fewer employees, or a turnover of less than $2 million a year, you can use our free Small Business Super Clearing House.

    You can also choose from several commercial options, or your super fund may have a clearing house you can use. Talk to your fund to see what they offer.

    Remember, even if you outsource some parts of making super contributions, you're still responsible for ensuring your employees' super is paid correctly.

    Messaging Portal

    A messaging portal can convert contribution data for your employees to a SuperStream compliant format and send it to the relevant funds for you. You still need to make one electronic payment. Talk to your messaging portal provider and financial institution.

    Step 2: Collect information and update your records

    To use SuperStream, you'll need to collect some new information from your employees, in addition to the information you already use to pay super.

    Once you have this information, enter it into your system, along with the other details you use to pay super, and you're ready to use SuperStream.

    You only need to collect this information for current employees. New employees who choose their super fund will fill out a standard choice form, which will have all the information you need.

    Ask your employees for the following information, if you don't have it already:

    If your employees have a self-managed super fund (SMSF), they need to give you slightly different information:

    If you're an employer contributing to your own SMSF, you don't need to collect this information for these contributions.

    Where to find the information

    Employees can find their fund's ABN and USI on their latest super statement or by calling their fund.

    You can also find a fund's ABN and USI using Super Fund LookupExternal Link. However, a fund may have more than one USI, so you'll need to confirm the correct USI with your employee.

    If you currently make employer contributions to funds using a SPIN, you'll need to obtain the USI this SPIN corresponds to – you can find this using the Fund SPIN and USI Lookup TableExternal Link.

    See also:

    Step 3: Use SuperStream

    Start using SuperStream as soon as possible.

    It may take time to collect the information and get used to the new system. If any information is incomplete or incorrect, the super payment is likely to be rejected.

    It's still up to you to meet your super guarantee obligations by the due dates.

    If you're using a clearing house, check how long they will take to send the money and information to the super fund. Generally an employee's super contribution is counted as being paid on the date the fund receives it, not the date a clearing house receives it from you.

    See also:


    Duration 1:46. A transcript of SuperStream makes super simple for employers is also available.

    Last modified: 03 Dec 2016QC 47544