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  • ELS internet protocol networks

    Internet network

    The internet network allows you to connect to the ELS via your existing internet connections. The speed, reliability and cost of lodging over the internet will depend on the type of connection and access plan you have with your internet service provider (ISP).

    Secure IP networks transmissions

    The internet incorporates the Cisco virtual private network (VPN) client/AnyConnect functionality. This provides a secure tunnel from your computer to our server. The secure tunnel uses data encryption and authentication protocols to ensure information is not compromised and cannot be viewed by another party.

    Cisco VPN client/AnyConnect

    Cisco VPN client/AnyConnect is software that provides internet protocol security (IPSec/SSL) functionality. It is bundled as a separate install with your third party ELS software. Before you use the internet network for an ELS lodgment, you must install this software. It works in conjunction with our VPN/AnyConnect concentrator to perform encryption and other security functions. You are bound by the terms of the Cisco VPN client/AnyConnect software license that are displayed when installing Cisco VPN client/AnyConnect.

    Cisco VPN client/AnyConnect and firewall software

    It is likely you will need to configure your firewall to allow Cisco VPN client/AnyConnect to connect to our concentrator.

    Setting-up a network and Cisco VPN client/AnyConnect

    If you use a permanent (ADSL/broadband) internet connection, there is no network configuration required. If you use dial-up for the internet, you will usually configure the network authentication information and dial-up phone number into your software. The installation kit from your provider should include the necessary information on how to enter the network configuration information.

    ATO access code 1 and 2 will always be needed by your software as these codes are required by Cisco VPN client/AnyConnect. We will provide you with this information by registered mail. We don't change these codes unless they are compromised and they only need to be entered once.

    ATO access to data

    We are only able to receive transmissions of the ELS data and send validation and transmission reports to you when you connect to the ELS. We cannot:

    • share or access any other information while the transmission is in progress
    • initiate a connection to your personal computer over the ELS IP networks/gateway.

    Changing your gateway

    You can change your mind about which gateway you use. Your software product should allow you to change it whenever you want. The ability to swap gateways provides additional back up if one of the gateways experiences problems.

    Using the ELS via an ADSL/broadband fast link

    You can use the ELS via an ADSL/broadband fast link. Your ELS software package should allow you to access the ELS via your ADSL fast link connection.

    Costs of using the ELS IP network/gateway

    Internet

    The internet network is accessed through your ISP and any charges are incurred under your ISP contract. If you have an unlimited download contract, you will not incur any additional charges for ELS lodgments. If you do not have a permanent internet connection, there is the cost of a local phone call each time you use a dial-up modem. The ELS lodgment network traffic is typically tiny compared with other internet usage, such as an internet browser. Therefore, any ISP charge associated with the ELS is likely to be relatively insignificant.

    Last modified: 23 Apr 2018QC 17024