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  • Register for ELS

    The practitioner lodgment service (PLS) is gradually replacing the electronic lodgment service (ELS). Details of the transition are available on the practitioner lodgment service page.

    You will need to be registered for ELS to enable prior-year returns to be lodged through the PLS.

    See also:

    Equipment you need

    To register for ELS you need:

    • a computer system
    • a printer
    • one of the following operating systems
      • Windows XP (supported but not recommended), Vista 7, 8 and 10
      • Linux 2.2.12, 2.2.14
      • Mac OS9, OS10
    • ELS software package which has been tested on your operating system.

    If you are a transmitter, you will also need an internet connection.

    Electronic transmission options are not available to users of Windows 98 or earlier operating systems. This is because the security arrangement for the internet protocol (IP) network will not work with Windows 98 or earlier operating systems.

    We do not provide prices or recommend specific software packages.

    Selecting an ELS user type

    To register, you need to decide how you want to use the ELS by selecting one of the following user types:

    • Transmitter   
      • prepares client tax returns and forms and then transmits them using their own ELS registration details
      • can also transmit tax returns and forms on behalf of preparer tax agents.
    • Preparer   
      • prepares client tax returns and forms
      • needs to transmit these returns and forms through a transmitter tax agent who uses their own ELS registration details.

    If you choose to be a preparer, you cannot receive ELS reports such as client lists and activity statement reports.

    Make sure the preparer’s registered agent number is included on the client’s tax return or form.

    How to complete the enrolment form

    If you have applied for a new agent registration with the Tax Practitioners Board (TPB), you need to wait 21 days after you have received your official registered agent number before submitting an ELS enrolment form.

    This will allow for required system checks between the TPB and us to be completed.

    To complete the form, you need to:

    If you are unable to fax the form, phone us on 13 72 86 (fast key code 3 1 1) to make alternative arrangements.

    Your registration should take no more than 10 working days. If we anticipate delays to your registration or require further information, we will contact you within that time and provide you with a new anticipated timeframe for resolution.

    Once you are registered, we will send you a letter by registered mail with your registration details included.

    For help with set-up and use of your software package, contact your digital service provider.

    We recommend you use appropriate security procedures to protect your:

    • ELS approval number
    • authentication codes
    • password
    • storage of forms and declarations.

    You may have to quote your ELS approval number when contacting us about ELS issues. This is located on your ELS registration letter.

    Next step:

    Enrol for Electronic lodgment service (ELS)
    Last modified: 04 Jun 2018QC 18060