• Type of reports

    There are two types of reports:

    • solicited – you need to initiate a request each time you need the report and the report will usually be sent to your ELS mailbox within 48 hours
    • unsolicited – you need to initiate a request once only and the report will be sent to your ELS mailbox at specified times of the month until you request to cancel the report (we cannot generate these reports on your behalf).

    Solicited reports

    Income tax client list (CL) – solicited

    This report provides details of the income tax clients attached to your registered agent number.

    You can receive this list in any of the following orders:

    • alphabetical
    • tax file number (TFN)
    • due date for lodgment.

    Activity statement client list (AS) – solicited

    This report provides details of the activity statement clients attached to your registered agent number.

    The report shows:

    • the clients you represent for activity statement purposes
    • if the client is registered for goods and services tax (GST)
    • each client's postal address
    • each client's delivery method of activity statements
      • I = internet, including Tax Agent, BAS Agent or Business Portal or the electronic commerce interface (ECI)
      • E = ELS
      • P = paper.
       

    Client statistics (CS) – solicited

    A client statistics report provides details of the current status of your income tax lodgments, showing the number and percentage of lodged and not lodged returns by tax level.

    Details are limited to current year lodgments only.

    Unsolicited reports

    Due lodgment report (DL) – unsolicited

    A due lodgment report is a specific 'not lodged' client list for designated program end dates. It is delivered approximately six weeks before the end date.

    You cannot obtain paper copies of this report from us.

    Electronic funds transfer (EFT) reconciliation statement (RS) – unsolicited

    This report provides details of EFT refunds expected to be deposited into your trust account to assist with reconciling it.

    Reports are generated each business day. You will only receive a report on days amounts are expected to be credited to your trust account.

    Each report lists:

    • date of refunds
    • the number of refunds
    • total value of refunds for a particular business day.

    Refunds are listed individually, showing:

    • taxpayer name
    • client type
    • client ID
    • amount of refund
    • lodgment reference field (which can be used to match against bank statements).

    You should reconcile your account with these reports before issuing payment to your clients.

    You cannot obtain paper copies of this report from us.

    When requesting this report using the RR form, you need to use code ER rather than code RS.

    RS report issues

    If a payment listed on the report has not been deposited to your account, or there are any other discrepancies, phone us on 1800 802 308.

    Your registered agent number is linked to the EFT reconciliation report.

    If your registered agent number is changing, you need to revoke your current EFT reconciliation report to continue using your existing trust account.

    See also:

    Activity statement summary report (OM) – unsolicited

    This report is provided each month after the monthly activity statements are generated.

    This report gives you:

    • details of the activity statement clients attached to your registered agent number
    • a list of all monthly activity statements issued to your clients via paper or the ELS
    • the document identification number (DIN) for each statement
    • the pre-printed monthly activity statement details issued to your clients via paper or the ELS; this does not include activity statements sent to clients via the Tax Agent Portal.

    Only clients on your activity statement client list will be included on this report.

    You cannot obtain paper copies of this report from us.

    Activity statement lodgment report (OL) – unsolicited

    This report provides your clients' activity statement lodgment status for the previous six months. It is produced on a monthly basis if you have elected to receive it via your ELS software.

    The report shows:

    • which activity statements have and have not been lodged within the last six months
    • the current frequency cycle; it is possible to have a quarterly frequency and an outstanding business activity statement (BAS) for a non-quarterly period.

    Only clients on your activity statement client list are included on this report.

    Use this report to:

    • quickly address non-lodgments
    • reduce taxpayer penalties by lodging or requesting a deferral
    • identify possible problems with our processing.

    If you have kept the Activity statement summary report for the relevant month, you can use those activity statement details to lodge outstanding BAS and instalment activity statements (IAS).

    You cannot obtain paper copies of this report from us.

    See also:

    Last modified: 24 Nov 2015QC 16813