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  • STP – are your clients on board?

    Small employers have been transitioning to Single Touch Payroll (STP) since 1 July this year. In the first three months, over 400,000 small employers made the transition with more coming on board every day.

    In the coming weeks we will provide you with a list of your clients' STP status. The list will include your employer clients who:

    • are yet to transition
    • have applied for, or have been granted a deferral or exemption
    • have opted for a concessional reporting option.

    We will also be contacting those employers directly to remind them of their STP obligations, and that it’s not too late to take action.

    Lodging a deferral request

    If you’ve lodged an application on behalf of your clients' for additional time to start reporting, it can take up to 28 days to process. During peak periods, processing timeframes may extend beyond this. You do not need to resubmit your request – we will contact you if we need any further information.

    Notifying us of your software service ID

    Before sending your first STP report, ask your provider if you must notify us of your software service ID (SSID). This number is similar to a serial number and is usually displayed during your initial STP set up. If you are a registered agent providing a payroll service, speak to your provider to ensure you notify us of the correct SSID.

    If you are notifying us of your or your client’s SSID we have a help card to explain what you need to do.

    See also:

    Last modified: 08 Oct 2019QC 60270