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  • Family assistance payments

    If any of your clients receive Child Care Subsidy and Family Tax Benefit payments from Services Australia, your client and their partners must lodge their 2019–20 Individual tax returns by 30 June 2021. Lodgment deferrals with the ATO do not alter this requirement.

    If your clients are entitled to Family Tax Benefit but didn’t receive any payments in the 2019–20 financial year, let them know they will also need to lodge a lump sum claim with Services Australia by 30 June 2021.

    Services Australia needs your clients' income details to balance payments for Child Care Subsidy and Family Tax Benefit.

    If tax return lodgment is not made by 30 June 2021:

    • your clients receiving Child Care Subsidy may:
      • lose their ongoing entitlement
      • receive a debt from Services Australia and have to repay the amount received in the 2019–20 financial year
    • your clients receiving Family Tax Benefit may:
      • miss out on additional payments
      • receive a debt from Services Australia and have to repay the amount received for the 2019–20 financial year
      • have their fortnightly payments stopped.

    If applicable, you should notify us if lodgment is not required and tell your client to confirm with Services Australia that they are not required to lodge. They can do this using their Centrelink online service or Express Plus mobile app.

    Services Australia can assist those who have special circumstances preventing them or their partner from lodging before the deadline.

    See also:

    Last modified: 08 Jun 2021QC 65868