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  • Use the correct payment reference number

    Your clients' payment reference numbers (PRNs or EFT codes) are different for each of their tax accounts. For example, income tax, fringe benefits tax, activity statements or super.

    Let them know they need to use the correct PRN to:

    • ensure their payment is credited to the correct account
    • avoid processing delays and unnecessary debt collection activity.

    Your clients can find the relevant number on notices we issue, including their statements of account and notices of assessment.

    If they have lost the PRN:

    • you can get it from the Tax Agent Portal or BAS Agent Portal
    • they can get it from myGov or the Business Portal.

    See also:

    Last modified: 16 Apr 2018QC 55125