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Correcting super clearing house payment instructions

Last updated 7 March 2023

We have seen an increase in requests to amend incorrect period dates entered in Small Business Super Clearing House (SBSCH) payment instructions. Here's how you and your clients can manage this without needing to call us.

If you're viewing payment instructions via the 'historical' tab in the clearing house, the period dates can't be amended as the payment has been processed. Clients will need to keep records that reflect the correct period date that was meant to be entered on the payment instruction.

Your clients should also ensure that their employees are made aware of the incorrect period dates associated with their payment.

If you can view the payment instructions under the 'Current' tab in the clearing house, it means they haven't been processed. To correct these instructions:

  • The payment instruction will need to be deleted.
  • Once deleted a new payment instruction will need to be lodged with the correct period dates.

Check the SBSCH page for more information on how to use the clearing house.

QC71747