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  • How to spot a scam

    Scammers go to extraordinary lengths to impersonate trusted organisations, like the ATO. They create fake login webpages for government services and send emails that look and sound like something we might send.

    But there are always a few details that can give away a scam.

    This Scams Awareness WeekExternal Link (7-11 November), we're partnering with the Australian Competition and Consumer Commission (ACCC) to make sure your clients know how to spot a tax or super scam.

    We’re encouraging you to remind your clients that we’ll never:

    • ask for their personal information on social media platforms. Always make sure your clients engage with our verified accounts, and never give out their personal identifying information on social media, like their TFN or bank account details.
    • request payment of a tax debt through gift cards, cryptocurrency or cardless cash.
    • send them a link to login to our online services in an email or text message. This is a tactic scammers use to harvest information so we’ll never include these in our communications.
    • threaten them with immediate arrest. If this happens, tell your clients to report the incident to us.

    It's very important for tax professionals to be wary of tax and super scams. Make sure you update your devices with the latest software and apply multi-factor authentication to all business devices.

    Being vigilant of the warning signs and taking the time to protect yourself might just save your clients and business from falling into a scammer’s trap.

    Find more information about identifying scams on our verify or report a scam page and security advice for tax professionals. You can also follow us on FacebookExternal Link, LinkedInExternal Link and TwitterExternal Link for the latest tax and super news.

    Last modified: 03 Nov 2022QC 70808