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  • Refresh ABN details

    It is important your clients keep their Australian business number (ABN) details up to date. As the risk of natural disasters like bushfire and storms increases at this time of year, ask your clients to check their details are current, and refresh them if needed.

    Let your clients know emergency services and government agencies use ABN details to help identify business in affected areas during times of emergency or natural disaster. If your clients’ ABN details are not correct they risk missing out on help or support during and after the event, including updates, important assistance, or opportunities such as grants. The Australian Business Register (ABR) website has examples of how ABN details are used during a disaster or emergency.

    It is your clients’ responsibility to maintain their ABN details. Encourage them to update their ABN details including:

    • authorised contacts
    • the physical location of the business
    • postal address
    • email address
    • phone number.

    Your clients’ ABN details will be most effective if they list their own address and business details, not your address as their representative.

    If your client is no longer in business, they should cancel their ABN so they are not contacted unnecessarily. They can do this online, and changes take effect immediately.

    See also:

    Last modified: 12 Oct 2020QC 63882