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  • Tax assistance for North Queensland floods

    We continue to provide assistance to those affected by the flooding in North Queensland.

    If you are a registered tax or BAS agent, and you or your clients have been affected by the floods in North Queensland you can contact us on 1800 700 724 to discuss your own or your clients’ circumstances for access to additional support.

    Our general support line for the North Queensland floods is 1800 806 218.

    We will work with you to help you sort out you or your clients' tax affairs. Depending on your circumstances, we may:

    • give you extra time to pay your debt or lodge tax forms such as activity statements
    • help you find your lost tax file number (TFN) by using methods such as your date of birth, address or bank account details to verify your identity
    • re-issue income tax returns, activity statements and notices of assessment
    • help you re-construct tax records that are lost or damaged
    • fast track your refund
    • set up a payment plan tailored to your individual circumstances including interest free periods
    • remit penalties or interest charged during the time you have been affected.

    For more information on the types of support available to taxpayers impacted by natural disasters or drought, see Natural disasters.

    See also:

    Last modified: 25 Jul 2019QC 59755