Agent assessed deferrals

If you, or your client, are in an exceptional or unforeseen situation affecting your ability to lodge an obligation, an agent assessed deferral may help.

On this page

• Lodgment obligations
• Eligibility
• Timeframes for agent assessed deferrals
• Payment due dates
• Apply for an agent assessed deferral

Lodgment obligations

You can use an agent assessed deferral to request lodgment deferrals for the following.

You can't request a deferral from the 5 June concessional lodgment date because it is not a due date under the lodgment program.

Eligibility

You can request an agent assessed deferral if:

• the request is for an existing client
• it is the first deferral request for this obligation
• it is no more than three business days after the original lodgment due date
• you or your client need no more than the default timeframes.

Second lodgment deferral request

If you are submitting a second lodgment deferral request for the same obligation, apply for an ATO assessed deferral instead.

Large withholders

If your lodgment deferral request is for a large withholder, you should not apply through Online services for agents. Instead, contact our large business support team on 1300 728 060 to discuss your client’s situation.

Significant global entities and large business

If your lodgment deferral request is for a significant global entity or large business, including an excise taxpayer, we will forward your request to our large business support specialists. They may need to contact you.

Timeframes for agent assessed deferrals

Agent assessed deferrals have defined timeframes, depending on the obligation type. If you need a deferral for a longer period than specified, instead lodge an ATO assessed deferral request.

Payment due dates

If your agent assessed deferral request is approved, your payment due date automatically extends to the deferred lodgment due date. However, this does not apply:

• to FBT returns as the payment due date remains as
  • 25 June for returns lodged online
  • 21 May for returns lodged by paper
   
• if the lodgment is for individual tax returns or trust returns as these have a payment due date 21 days after the issue of the notice of assessment.

Apply for an agent assessed deferral

You can apply for an agent assessed deferral through Online services for agents. In limited circumstances, you can also apply by phoning us.

Apply online

Submit your application through Online services for agents by:

• completing and saving the Agent assessed deferral application in Excel format and attaching it to the appropriate mail message
• selecting the appropriate topic based on the obligation included in the request
• selecting the subject Agent assessed deferral.

Apply by phone

You can request agent assessed lodgment deferrals over the phone:

• for up to five clients with one obligation per client
• by phoning 13 72 86 FKC 1 3 2.

Our decision

We aim to process your request quickly. However, during peak lodgment periods, it may take up to 28 days to finalise requests submitted through Online services for agents. If we decline or vary your deferral request, you will receive notification in Online services for agents. If you are not happy with our decision, you can request a review of deferral decision.