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  • Review security to stop fraud and protect your clients

    Criminals may target your practice to access your clients' information to obtain fraudulent refunds. They may also try to trick you into clicking on links or opening attachments that install malware or ransomware on your computer systems.

    Review your security procedures to help stop fraud and protect your clients and your practice.

    We recommend you:

    • check the proof of identity for all new clients and question discrepancies before you prepare and lodge their returns
    • ensure your computer security systems are up to date and you are protected against cyber attacks
    • review staff access, cancel AUSkeys for anyone who shouldn’t have one and update passwords
    • talk to your clients and staff about the importance of
      • keeping personal information secure (including user IDs, passwords and tax file numbers)
      • exercising caution when clicking on downloads, hyperlinks or opening attachments in unsolicited or unfamiliar emails, SMS or social media.

    You or your clients may receive fraudulent communications that claim to be from us, so it's important to know how to verify or report a scam.

    See also:

    Last modified: 31 May 2018QC 45695