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  • Tax Time update – 17 September 2019

    Lodgment stats as of 16/09/2019

    Type and channel

    Year to date total returns received (all years)

    Current year returns recieved

    Comparison - Current year returns received as at 16/09/2019




    13% increase




    10% increase




    27% increase

    Tax Practitioner
    Practitioner Lodgment Service (PLS)



    5% increase

    Paper statistics have been removed from this table as lodgments via paper are still working through our systems and being keyed.

    • We have received over 3.3 million calls which is more than 900,000 than last year.
    • We have issued over 6.2 million Individual 2019 income tax refunds with a total value of over $16.3 billion.

    Single touch payroll:

    • The total number of finalised and un-finalised STP records in pre-fill is 10.84 million. 98.25% of these are finalised.
    • In addition there has been 8 million PSARs lodged.
    • 98.99% of overall records (STP and PSAR) in pre-fill are finalised data.

    Taxable Payments Annual Reporting

    We previously advised you of a fix for the error where BAS agents couldn’t see their client history. This was due for deployment between 13-16 September.

    This deployment is now scheduled to place in the evening of 24 September. We apologise for any inconvenience this may cause.

    Online services for agents user guide

    This user guide complements the help available section in Online services for agents.

    Find out how to use the functions available to you.

    See also:

    • Further information about key features available in Online services for agents.

    Proposed expansion of the estimates regime to counter illegal phoenix behaviour

    Provide your feedback on our draft Practical Compliance Guideline (PCG) on the extension of the estimates regime to goods and services tax (GST), luxury car tax (LCT) and wine equalisation Tax (WET).

    Tips and links

    To be notified about significant unplanned system outages or functionality issues and their resolution you can subscribeExternal Link to ATO Tax professionals alerts.

    You can also get updates on the availability and performance of ATO systems at any time by checking the Agent online services dashboardExternal Link or the Practitioner lodgment service dashboardExternal Link.

    Next meeting

    The next meeting is scheduled for Tuesday 1 October 2019 commencing at 11.00am (AEST).

    Last modified: 20 Sep 2019QC 60152