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  • Support for your practice

    We understand you sometimes need additional help and assistance in managing your clients and your own tax obligations. We can support you during these times.

    Lodgment program help

    If you or your clients feel overwhelmed or are behind with your lodgment program, we can help. Contact us as early as possible, so we can work with you to find a solution. We understand that there are a range of factors that can affect you and your clients, and have services to support you.

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    Serious hardship or adverse circumstances

    Help is available if you or your clients experience exceptional or unforeseen circumstances, including:

    • financial difficulties
    • natural disaster
    • serious illness
    • family tragedy
    • sudden and unexpected staff changes.

    We have a range of options to help you and your clients get back on track.

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    Complex issue resolution service

    Sometimes you may not be able to resolve issues online or over the phone. Our complex issue resolution service for administrative issues or tax technical interpretation queries can help you.

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    Wellbeing and mental health

    Stress, depression, anxiety and other mental illness can affect your clients and your own quality of life and ability to run your business. We can provide short and longer term support to help you and your clients.

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    Cash flow coaching kit

    The cash flow coaching kit is a practical resource. It supports the knowledge and expertise of tax professionals. It provides a framework for business coaching conversations with small business clients.

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    More information

    We offer a range of products to help you understand how the law applies to you. This includes public and private advice and guidance.

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    Last modified: 20 Dec 2019QC 59162