Show download pdf controls
  • Support for your practice

    We understand you sometimes need additional help and assistance in managing your clients and your own tax obligations. We can support you during these times.

    Lodgment program help

    If you or your clients are feeling overwhelmed or getting behind with your lodgment program, contact us as early as possible so we can work with you to find a solution. We understand that there are a range of factors that can affect you and your clients, and have services to support you.

    See also:

    Serious hardship or adverse circumstances

    Help is available if you or your clients are experiencing exceptional or unforeseen circumstances including:

    • financial difficulties
    • natural disaster
    • serious illness
    • family tragedy
    • sudden and unexpected staff changes.

    We have a range of options to help you and your clients get back on track.

    See also:

    Complex issue resolution service

    You can use our complex issue resolution service for administrative issues or tax technical interpretation queries you have been unable to resolve online or by phoning us.

    See also:

    Wellbeing and mental health

    Stress, depression, anxiety and other mental illness can have a negative impact on your clients and your own quality of life and ability to run your business. We can provide short and longer term support to help you and your clients.

    See also:

    More information

    We offer a range of products to help you understand how the law applies to you. This includes public and private advice and guidance.

    See also:

    Last modified: 03 Jun 2019QC 59162