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  • Reduce the risk of fraud

    Every year we see incidents where individuals and businesses become victims of identity fraud. Criminals may lodge fraudulent returns and obtain fraudulent refunds by accessing your and your clients' information.

    To reduce the risk of fraud in your practice:

    • check the proof of identity for all new clients and question discrepancies before you prepare and lodge their returns
    • ensure your computer security systems are up to date and you are protected against cyber attacks
    • talk to your clients and staff about the importance of:
      • keeping personal information secure (including user IDs, passwords and TFNs)
      • not clicking on downloads, hyperlinks or opening attachments in unsolicited emails, SMS or social media
    • review staff access and cancel AUSkeys for anyone who shouldn't have one and update passwords
    • report the loss or theft of a TFN, AUSkey or any other client data without delay.

    Criminals may also send you or your clients fraudulent communications that claim to be from us, so it's important to know how to verify or report a scam.

    See also:

      Last modified: 13 Feb 2018QC 49984