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  • Browser settings for viewing and printing

    Your browser settings may affect your ability to view and print notices of assessment, reports, payment slips and other printer friendly pages in the portal.

    Change your browser settings

    If you have trouble viewing or printing pages in Internet Explorer, follow these steps:

    Step 1

    De-select Do not save encrypted pages to disk

    • Open the Internet Explorer application
    • Select Tools
    • Select Internet Options
    • Select the Advanced tab
    • Scroll down to the Security heading
    • Untick Do not save encrypted pages to disc
    • Select OK

    Step 2

    Turn off pop up blockers

    • Select Tools
    • Hover your cursor over Pop-Up Blocker
    • Select Turn off Pop-Up Blocker

    Step 3

    • Turn off Google and Yahoo toolbars if present
    • Select View
    • Select Toolbars
    • Select Customise
    • Remove the Google and Yahoo toolbars
    • Select Close

    Step 4

    • Ensure privacy setting is on Medium

    If you do not complete this step, your privacy settings will override the pop-up blocker and trusted sites.

    • Select Tools
    • Select Internet Options
    • Select the Privacy tab
    • Ensure the slider bar in the Settings box is set to Medium
    • Select OK

    Step 5

    Turn off Display PDF in Browser in Adobe Reader

    See also:

    Recommended computer requirements

    We recommend you use the most recent version of Internet Explorer and Adobe Reader.

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    Last modified: 05 Dec 2018QC 27227