• Resolving discrepancies

    Discrepancies between the information sent to your clients and the information reported to us for pre-filling should be resolved with the data provider before you lodge your client's return.

    If you are unable to resolve the discrepancy, you can contact us by:

    • using Portal mail, our preferred method of contact
      • select Mail in the navigation bar on the left side of the screen
      • select Income tax as the mail topic
      • select 2007 and later years incorrect pre-filling data as the heading
    • phoning us on 13 72 86 Fast Key Code 2 1 4.

    Provide as much detail as possible to help us investigate your issue.

      Last modified: 08 Jul 2016QC 27320