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Regulator performance

Published 12 August 2024

Regulator reporting

We are focussed on lifting our regulatory performance, capability, and culture. To achieve these improvements and comply with best practice, we have developed tailored performance monitoring and reporting processes.

Our key activities and performance measures directly support the accomplishment of the three principles of regulator best practice.

Principle 1 – Continuous improvement and building trust

Regulators adopt a whole-of-system perspective, continuously improving their performance, capability, and culture to build trust and confidence in Australia’s regulatory settings.

Performance measures

  • Tax practitioner satisfaction
  • The number of completed risk assessments
  • Sanctions are appropriate

Principle 2 – Risk based and data driven

Regulators manage risks proportionately and maintain essential safeguards while minimising regulatory burden, and leveraging data and digital technology to support those they regulate to comply and grow.

Performance measures

  • Tax practitioner satisfaction
  • Sanctions are appropriate

Principle 3 – Collaboration and engagement

Regulators are transparent and responsive communicators, implementing regulations in a modern and collaborative way.

Performance measures

  • The number of completed risk assessments

Our Ministerial Statement of Expectations provides clarity about government policies and objectives relevant to the TPB, including the policies and priorities we are expected to observe in conducting operations.

Our Regulator Statement of Intent outlines our response to the Ministerial Statement of Expectations and demonstrates how we will continue to meet expectations. A Ministerial Statement of Expectations and Regulator Statement of Intent is publicly available at tpb.gov.auExternal Link.

QC102836