We cannot achieve our purpose without our staff.
Our employee value proposition, culture and commitment to continuous improvement help us to deliver 3 key areas of capability.
Workforce
The ACNC uses back-office services from the ATO, but we maintain our own corporate governance, finance, people and culture functions.
This balance helps provide financial efficiency while maintaining our independence. Our ACNC culture is one where people belong, are supported and connected, and aspire to continuously evolve.
Technology and digital innovation
The ACNC was established as a ‘digital by default’ agency with systems that enable charities to manage their interactions online via the Charity PortalExternal Link.
The Charity Register is only available online, and we share charity data with government agencies via secure processes, principally through the Charity PassportExternal Link.
We are committed to ensuring that our digital capability is innovative and fit‑for‑purpose. This supports strategic decision-making and ensures we use our resources effectively.
We are also committed to providing modern and tailored IT services to make it easier for charities to comply with their obligations.
We will continue to strengthen our IT capability through the execution of a multi‑year technology plan to identify and take advantage of opportunities and overcome challenges and gaps.
Data analysis and analytics
We hold a large amount of Australian charity data. We are committed to sharing our data and insights as widely as possible to help inform stakeholders about the charity sector.
We use our data to identify risks, insights, and trends. Our data helps us develop targeted guidance for the sector and ensures we use a risk‑based approach to protect the public, and maintain trust and confidence in Australia’s charities.
Our data helps to shape our policy submissions, helping to ensure that all levels of government understand the impact of the proposed reforms on Australia’s charities.
We share our data with government agencies and the broader public, reducing unnecessary regulatory burden on charities by removing the need for other regulators to ask for duplicated information. Where appropriate, we also share our data with other government agencies where there is a risk to public trust and confidenceExternal Link.