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  • Laundry and dry-cleaning services

    Check the performance benchmarks for laundry and dry-cleaning services.

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    Businesses in this industry

    Businesses in this industry provide laundry and dry-cleaning services. They may also offer garment repair and alteration services and provide coin-operated, self-serve laundrette and bag-washing services.

    What are performance benchmarks

    Performance benchmarks use information reported on tax returns for the 2020–21 financial year and are updated each year. This is the most current data.

    The benchmarks show ranges of business income to business expenses. Use these benchmarks to compare your performance against similar businesses.

    Key benchmark range

    Total expenses to turnover is the key benchmark range for this industry. It is the most accurate when predicting business turnover.

    You should fall within the key benchmark range for your annual turnover. If you fall outside the range for your industry, your business may have room to improve.

    Check that you have reported all income and accounted for any trading stock used for private purposes. Some businesses can use accepted amounts as estimates for the value of trading stock used for private purposes.

    2020–21 benchmarks

    Key benchmarks for 2020–21

    Annual turnover range



    More than $600,000

    'Total expenses' divided by 'Annual turnover'

    62% to 76%

    67% to 80%

    72% to 89%

    Average total expenses




    Other benchmarks

    Not all expenses are reported by every business. Only use this information as a guide if it applies to your business.

    Other benchmarks for 2020–21

    Annual turnover range



    More than $600,000

    'Labour' divided by 'Annual turnover'

    26% to 35%

    22% to 37%

    28% to 39%

    'Rent' divided by 'Annual turnover'

    23% to 34%

    12% to 22%

    5% to 11%

    'Motor vehicle expenses' divided by 'Annual turnover'

    3% to 6%

    2% to 4%

    2% to 3%

    For benchmarks for previous years, see Small business benchmarksExternal Link.

      Last modified: 21 Apr 2023QC 43757