Show download pdf controls
  • Clearing house terms and conditions of use and access

    Conditions of Use

    Small Business employers

    The Small Business Superannuation Clearing House (SBSCH) is a free online super payments service that helps eligible Australian small businesses, and eligible Withholding Payer Number (WPN) holders to meet their super guarantee obligations. They can send their employees’ superannuation contributions to a single destination – the SBSCH – which distributes the payments and payment details on their behalf to the employees’ nominated super funds.

    The following terms and conditions apply to the use of the SBSCH service.

    1. You must register with the SBSCH to use the service. An Australian small business, or a WPN holder, with 19 or fewer employees or with an annual aggregated turnover of less than $10 million are eligible to use the SBSCH service. You must be eligible to use the SBSCH service:
      1. at the time you register to use the service, and
      2. each time you use the service.
    2. You must keep your SBSCH passwords and identifiers confidential and secure. You will be responsible for the actions of the person using them to access and use the SBSCH service. Access and use of the SBSCH service is monitored, and the SBSCH may suspend or revoke a user’s access to the service at any time if it considers it appropriate to do so.
    3. Your super guarantee obligation is discharged when payment of the correct super guarantee contribution amount is accepted by the SBSCH before the relevant super payment cut-off dates.
    4. While designed as a 24/7 service, the availability of the SBSCH service (and your access to it) cannot be and is not guaranteed. Functionality is contingent on services provided by telecommunication bodies and other external factors beyond the SBSCH’s control.
    5. Information provided to the SBSCH is treated in accordance with the Privacy Act 1988. The Clearing house privacy page describes how the SBSCH intends to use and disclose the information collected by it. You should provide the employee privacy note print out to your employees whose information you provide to the SBSCH.
    6. You must ensure that all information you provide to the SBSCH is accurate. The SBSCH is not responsible for issues that result from incorrect information provided by you.
    7. The SBSCH will, as your agent and in accordance with your payment instructions:        
      1. send the employee superannuation contribution payments it has accepted from you to the nominated super funds, and
      2. send the corresponding payment details to (or make that information available to) those nominated super funds.
    8. If there is a discrepancy with your payment instructions and a superannuation payment made by you, the SBSCH will return the payment to you. If your superannuation payment is returned or dishonoured, it will be taken as not having been accepted by the SBSCH and all liability for losses incurred by an employee as a result of late or non-payment of monies to a superannuation fund remains with you.
    9. The SBSCH may provide your details to super funds to assist in the resolution of problems relating to your superannuation contributions to the super fund.
    10. You can only transfer funds to the SBSCH by BPAY or by Electronic Funds Transfer (EFT). If using BPAY, you must use the Biller Code and Reference number provided by the SBSCH.
    11. Changes to the SBSCH service (and system) may be made at any time. Where possible, updates or changes will be scheduled to occur outside high volume periods (e.g. Super Guarantee processing periods). The SBSCH will endeavour to keep you informed and keep changes to a minimum.
    12. The SBSCH will communicate clearing house updates to you via the Australian Taxation Office website. You may also be emailed directly. You are responsible for accessing the notices and information provided to you.
    13. To the extent permitted by law, the SBSCH is not liable for any claim, loss, liability or expense that you may incur as a result of your use or failure of the SBSCH services.
    14. All references in these Conditions of Use to the ‘SBSCH’ include references to the Australian Government, the Australian Taxation Office and other Commonwealth bodies from time to time responsible for its management.
    15. These Conditions of Use are governed by, and are to be construed in accordance with, the laws for the time being in force in the Australian Capital Territory.
      Last modified: 24 Jul 2017QC 38560