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How to contact us and find out more information.

Last updated 29 March 2020


  • general tax information and to download publications and rulings, visit


We can offer a more personalised service if you provide a tax file number

  • Business tax 13 28 66
    General business tax enquiries including GST rulings, Australian business number (ABN), pay as you go (PAYG) instalments, business deductions, activity statements (including lodgment and payment), accounts and business registration (including Australian business number and tax file number), dividend and royalty withholding tax
  • Personal tax 13 28 61
    Individual income tax and general personal tax enquiries
  • Superannuation 13 10 20
  • Tax Reform 13 24 78
  • Fax 13 28 60
    To get information about business, tax reform, superannuation, excise duty, fuel schemes, not for profit or personal tax sent to your fax machine, phone 13 28 60 and follow the instructions.

Other services

  • Translating and Interpreting Service 13 14 50
    If you do not speak English well and want to talk to a tax officer, phone the Translating and Interpreting Service for help with your call.
  • If you have a hearing or speech impairment and have access to appropriate TTY or modem equipment, phone 13 36 77

    If you do not have access to TTY or modem equipment, phone the Speech to Speech Relay Service 1300 555 727


Publications referred to in this guide are:

To get any publication referred to in this guide:

  • visit our website at
  • visit one of our shopfronts.

lodge online with e-tax

Looking for an easy and convenient way to do your tax return? Try e-tax - available free from the Tax Office website at

You can use e-tax to:

  • prepare your tax return electronically in a secure online environment
  • calculate items such as your net capital gain
  • work out your tax refund or tax debt.

e-tax is available from 1 July 2005. Tax returns lodged using e-tax are usually processed in 14 days.


Reader feedback helps us to improve the information we provide. If you have any feedback about this publication, please write to:

Personal Tax Editor
Marketing and Education - Paper Publishing
Australian Taxation Office
PO Box 900

As this is a publications area only, any tax matters will be passed on to a technical area; alternatively, you can phone our Business Infoline on 13 28 66 for help.