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Last updated 25 May 2009

Internet

For general tax information and to download publications and rulings, visit www.ato.gov.au

Publications

Publications referred to in this guide are:

To get any publication referred to in this guide visit our website at www.ato.gov.au

Infolines

We can offer a more personalised service if you provide your tax file number (TFN) when you phone us.

  • Business 13 28 66
    General business tax enquiries including GST rulings, Australian business number (ABN), pay as you go (PAYG) instalments, business deductions, activity statements (including lodgement and payment), accounts and business registration (including ABN and TFN), dividend and royalty withholding tax
  • Personal tax 13 28 61
    Individual income tax and general personal tax enquiries
  • Superannuation 13 10 20
  • Super Choice 13 28 64
    Information about choice of superannuation funds and the role of the employer.
  • Tax Agents 13 72 86

Other services

  • Translating and Interpreting Service 13 14 50
    If you do not speak English well and want to talk to a tax officer, phone the Translating and Interpreting Service for help with your call.
  • Hearing or speech impairment
    If you have a hearing or speech impairment, you can phone the ATO through the National Relay Service
    • If you are a TTY or modem user phone 13 36 77 and ask for the number you want. For 1800 free call numbers, phone 1800 555 677 and ask for the number you want.
    • If you are a Voice-only (speak and listen) user phone 1300 555 727 and ask for the number you want.
     
  • e-Record
    A free, electronic record keeping software product. Visit www.ato.gov.au to download e-Record or phone 1300 139 051 to order a CD.

Lodge online

E-tax - your online alternative for preparing and lodging your tax return. Go to www.ato.gov.au

Most refunds are issued within 14 days.

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