More information

For more information about the AVA statement:

  • phone us on 13 10 20 between 8.00am and 6.00pm, Monday to Friday, or
  • write to us at
Australian Taxation Office
PO Box 277
WTC VIC 8005

If you do not speak English well and need help from the ATO, phone the Translating and Interpreting Service on 13 14 50.

If you are deaf, or have a hearing or speech impairment, phone the ATO through the National Relay Service (NRS) on the numbers listed below:

  • TTY users, phone 13 36 77 and ask for the ATO number you need
  • Speak and Listen (speech-to-speech relay) users, phone 1300 555 727 and ask for the ATO number you need
  • internet relay users, connect to the NRS on Link and ask for the ATO number you need.

Find out more
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Last modified: 05 Jul 2014QC 37248