1. Meeting open
The meeting commenced at 10:00am (AEST).
Members and guests were welcomed and apologies noted.
Erin Holland opened the meeting and spoke about the Future Tax Industry Limited Life Working Group which was held on Wednesday 24 September 2014. The Working Group met to discuss the future of the industry and the tax and superannuation systems.
It was noted that the Lodgment Working Group forum will continue to meet, with the key focus on the Lodgment Program framework, and in particular:
- 85% on-time performance benchmark and resolving practitioners’ concerns around the operation of the framework;
- an extensive communication plan to address practitioners’ perception or concerns about the program. This will include re designing the on-time performance letters.
In addition the scope of the forum will be broadened to include the reliability and stability of the portals and the timely engagement and connection with the practitioner community.