• 5. Treatments for underperforming agents

    Meeting discussion

    Due to time constraints this agenda topic was not able to be discussed at length. Attendees agreed that there needs to be a robust strategy to deal with underperforming agents, who have displayed these lodgment behaviours over a number of years. The strategy to manage underperforming agents will be discussed at the next face to face meeting.

      Last modified: 06 Jan 2015QC 43602