Evaluation and review

  1. We will review the ATO Disputes Policy regularly and the Dispute Management Plan (DMP) annually and consider the need for any amendments to our dispute management strategies and approach, and other matters as appropriate. We will also publish any amendments as soon as possible and report publicly each year.
  2. Have we increased satisfaction with the dispute process for both taxpayers and tax professionals?
  3. Have we increased the number of people using dispute resolution processes such as negotiation, case conferencing, mediation and conciliation.
  4. Do we periodically report information to the public?
    Last modified: 07 Sep 2015QC 26517