• Requesting priority processing

    If you think your circumstances put you under serious financial hardship you can ask us to process your return as a priority.

    An application for priority processing due to serious financial hardship doesn't guarantee a refund and could result in a requirement to pay outstanding liabilities with us or other government departments.

    If you intend to claim serious financial hardship and have an outstanding liability with another government department, such as the Department of Human Services (Centrelink or Child Support), you should also contact them to discuss your circumstances.

    If you have already lodged your tax return:

    1. Go to Progress of return to use our online enquiry tool. This will give you the status of the income tax return you have lodged for the latest financial year (ending 30 June). Note: You may not need to lodge a request for hardship if your return is in the final stages of processing, and you will receive your notice soon.
    2. If your income tax return is not in the final stages of processing, assess your eligibility against the information provided under Evidence of serious financial hardship. Confirm the evidence you will need to supply to support your request.
    3. Fax the documents that demonstrate you are in serious financial hardship to 1300 730 298 with the following information clearly written on top of the documents:
      • your tax file number (TFN)
      • the words financial hardship
      • your contact phone number.
       

    If you have not yet lodged your tax return:

    1. Assess your eligibility by considering the information provided under Evidence of serious financial hardship to confirm the evidence you will need to supply to support your request.
    2. Fax your tax return and documents that demonstrate you are in serious financial hardship to 02 6223 1215 with the following information clearly written on top:
      • your tax file number (TFN)
      • the words financial hardship
      • your contact phone number.
       

    Note: Early lodgment for individuals received before the end of the income year is only accepted in certain circumstances.

    Last modified: 31 May 2016QC 48005