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  • Part 3 - Community

    We are listening and working with the community and building confidence in our administration.


    • Meeting 22 of 27 service standards - a significant improvement on the previous year.
    • Supporting the whole-of-government approach to natural disasters - providing trained staff to assist in Centrelink offices; and being responsive to the needs of those affected.
    • 83% of micro businesses and 85% of small and medium enterprises think we offer service and assistance to help them understand and meet their tax obligations.
    • Helping around 58,000 taxpayers through our Tax Help program.
      Last modified: 31 Oct 2011QC 28036