Our program framework

Our outcome statement sets out the desired results, consequences and impacts we expect to achieve.

Our program framework helps us:

  • communicate within the ATO what the government wants us to achieve through our outcome
  • outline how we will deliver to government, the community and stakeholders through our programs
  • inform scrutineers how we will monitor and report our progress and performance.

In the program framework we also detail the main services and deliverables we produce internally to support the delivery of our core business.

FIGURE 9.1: ATO program framework, 2010-11


Confidence in the administration of aspects of Australia's taxation and superannuation systems through helping people understand their rights and obligations, improving ease of compliance and access to benefits, and managing non-compliance with the law.

PROGRAM 1 Australian Taxation Office


Program component 1
Design and build administrative services to support government, the community and other agencies

Program component 2
Provide strategies to make it easy and as cheap as possible for people to meet their obligations

Program component 3
Implement compliance strategies to support those willing to participate, who may need assistance, and deal firmly with those not willing to comply

Program component 4
Australian Business Register

Program component 5
Australian Valuation Office



Enabling program 1
Governance and stewardship

Enabling program 1
Governance and stewardship

Enabling program 1
Governance and stewardship

    Last modified: 31 Oct 2011QC 28036