• List of tables

    Table 3.1

    Our performance against our service standards, 2009-10 to 2010-11

    Table 3.2

    Community perceptions survey results, 2009 to 2011

    Table 3.3

    Micro business perceptions survey results, 2011

    Table 3.4

    Small and medium enterprise perceptions survey results, 2011

    Table 3.5

    Characteristics of professionalism (total ATO), November 2009 to May 2011

    Table 3.6

    Tax agent perceptions survey results, 2010 to 2011

    Table 3.7

    BAS agent survey results, 2010

    Table 3.8

    Call centre satisfaction survey results, 2009-10 to 2010-11

    Table 3.9

    Complaints, 2009-10 to 2010-11

    Table 4.1

    ATO net tax collections, 2001-02 to 2010-11

    Table 4.2

    Net collections by revenue type, 2009-10 and 2010-11

    Table 4.3

    Amount refunded, by type of tax, 2001-02 to 2010-11

    Table 4.4

    Collectable debt compared to total collections, 2009-10 to 2010-11

    Table 4.5

    Debt holdings, 2009-10 and 2010-11

    Table 4.6

    Debt collection effectiveness indicators, 2009-10 and 2010-11

    Table 4.7

    Administered expenses, 2001-02 to 2010-11

    Table 4.8

    Some of the agencies we worked with in 2010-11

    Table 4.9

    Jurisdictions that have signed a tax information exchange agreement and those entered into force during 2010-11

    Table 4.10

    Number of client contact services delivered, 2009-10 to 2010-11

    Table 4.11

    Guidance provided, 2009-10 to 2010-11

    Table 4.12

    Volume of binding advice, 2009-10 to 2010-11

    Table 4.13

    Private ruling cases completed, 2009-10 to 2010-11

    Table 4.14

    Elapsed time in days for private rulings, 2009-10 to 2010-11

    Table 4.15

    Registrations processed, 2009-10 to 2010-11

    Table 4.16

    Returns and statements lodged, 2009-10 to 2010-11

    Table 4.17

    Forms and products processed, 2009-10 to 2010-11

    Table 4.18

    Payments processed, 2009-10 to 2010-11

    Table 4.19

    Refunds issued, 2009-10 to 2010-11

    Table 4.20

    Penalties and interest imposed, remitted and collected by the ATO, 2009-10 to 2010-11

    Table 4.21

    Total bankruptcies and wind-ups, including those initiated by the ATO, 2009-10 to 2010-11

    Table 4.22

    Excess contributions tax assessment issued, 2010-11

    Table 4.23

    Liabilities and collections for highly wealthy individuals and wealthy Australians, 2010-11

    Table 4.24

    Outcomes of court and Administrative Appeals Tribunal cases that did not proceed to hearing, 2010-11

    Table 4.25

    Profile of settlements registered by market segment, 2010-11

    Table 4.26

    Objections, disputes and reviews resolved, 2009-10 to 2010-11

    Table 4.27

    Elapsed days for objections, disputes and reviews completed, 2009-10 to 2010-11

    Table 4.28

    Outcomes of court decisions, 2010-11

    Table 4.29

    Outcomes of tribunal decisions, 2010-11

    Table 4.30

    Active ABNs by entity type, 2009-10 to 2010-11

    Table 4.31

    Number of new ABN applications by entity type, 2009-10 to 2010-11

    Table 4.32

    Number of reissued ABN applications by entity type, 2009-10 to 2010-11

    Table 4.33

    Registrant initiated ABN cancellations by entity type, 2009-10 to 2010-11

    Table 4.34

    Registrar initiated ABN cancellations by entity type, 2009-10 to 2010-11

    Table 4.35

    Service take-up by ABR partner agencies, 2009-10 to 2010-11

    Table 4.36

    Partner agency satisfaction rating, 2010-11

    Table 4.37

    Digital credentials, 2009-10 to 2010-11

    Table 4.38

    Number of agencies accepting AUSkey, 2009-10 to 2010-11

    Table 4.39

    Valuations conducted by the Australian Valuation Office, 2009-10 to 2010-11

    Table 6.1

    ATO collective agreements, at 30 June 2011

    Table 6.2

    Individual agreements, 2010-11

    Table 6.3

    Number of employees reaching milestones in 2010-11

    Table 6.4

    Consultancy contracts expenditure, 2007-08 to 2010-11

    Table 6.5

    Commonwealth property data collection, 2010 to 2011

    Table 7.1

    Reporting requirements in laws administered by the Commissioner

    Table 7.2

    Other reporting requirements

    Table 7.3

    Laws conferring powers on the Commissioner

    Table 7.4

    ATO legal services expenditure, 2010-11

    Table 7.5

    Significant cases, 2010-11

    Table 7.6

    Test case litigation, 2010-11

    Table 7.7

    ANAO reports, 2010-11

    Table 7.8

    Inspector-General of Taxation reports, 2010-11

    Table 7.9

    Commonwealth Ombudsman reports, 2010-11

    Table 7.10

    ATO employees, at 30 June 2011

    Table 7.11

    ATO employees, at 30 June 2010

    Table 7.12

    ATO employees, by line, at 30 June 2010 and 30 June 2011

    Table 7.13

    ATO employees, by location, at 30 June 2010 and 30 June 2011

    Table 7.14

    ATO salary ranges, at 30 June 2011

    Table 7.15

    Performance payments for 2009-10 (paid in 2010-11), by classification

    Table 7.16

    ATO employees assigned to occupation groups, 2010 and 2011

    Table 7.17

    Length of service for ongoing ATO employees at 30 June 2011

    Table 7.18

    Reasons for ongoing ATO employee separations, 2010-11

    Table 7.19

    ATO accommodation rating, 2010-11

    Table 7.20

    ATO energy intensity, including gas and electricity, 2002-03 to 2009-10 and June 2011 Energy Efficiency in Government Operations (EEGO) target

    Table 7.21

    Paper usage 2004-05 to 2010-11

    Table 7.22

    Access-and-inclusion plan - our role as regulator

    Table 7.23

    Access-and-inclusion plan - our role as purchaser

    Table 7.24

    Access-and-inclusion-plan - our role as provider of services

    Table 7.25

    Access-and-inclusion plan - our role as employer

    Table 7.26

    Injury rate per 1,000 full time equivalent employees, by premium year, 2007-08 to 2010-11

    Table 7.27

    Compensable injuries received and accepted by Comcare, 2007-08 to 2010-11

    Table 7.28

    Comcare premium, 2007-08 to 2010-11

    Table 7.29

    Safety, Rehabilitation and Compensation Commission performance indicators, 2007-08 to 2010-11

    Table 7.30

    Notifiable incidents, 2007-08 to 2010-11

    Table 7.31

    Consultancy contracts valued at $10,000 or more, 2010-11

    Table 7.32

    Advertising, direct mail, media placement and market research, 2010-11

    Table 7.33

    Reference information for OECD information series

    Table 7.34

    Formal access and information gathering powers used by the Commissioner, 2010-11

    Table 7.35

    Requesting agencies and ATO-initiated disclosures, 2010-11

    Table 7.36

    General categories of offence, 2010-11

    Table 7.37

    Requests made by and disclosures to Project Wickenby Taskforce agencies, 2010-11

    Table 7.38

    Agency resources statement, 2010-11

    Table 7.39

    Budgeted expenses and resources for Outcome 1, 2010-11

      Last modified: 31 Oct 2011QC 28036