Part 3 - Community

We are listening and working with the community and building confidence in our administration.


  • Meeting 22 of 27 service standards - a significant improvement on the previous year.
  • Supporting the whole-of-government approach to natural disasters - providing trained staff to assist in Centrelink offices; and being responsive to the needs of those affected.
  • 83% of micro businesses and 85% of small and medium enterprises think we offer service and assistance to help them understand and meet their tax obligations.
  • Helping around 58,000 taxpayers through our Tax Help program.
    Last modified: 31 Oct 2011QC 28036