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  • Relationship Authorisation Manager

    We have released a new digital service, called Relationship Authorisation Manager (RAM). This service can be used by individuals and businesses to set up and manage relationships and authorisations across government online services. This means that RAM lets you manage who can act on behalf of your business online.

    If you're a business owner you can set up your myGovID on your smart device by downloading the myGovID app from the App Store or Google Play. You can use RAM to:

    • link your business/entity's Australian business number (ABN) to a single digital identity (such as myGovID) and manage your authorisations in one place
    • give others authority to act on behalf of your business/entity when interacting with government online services
    • set permissions for ATO online services in Access Manager, putting you in control to decide what level of access to give users
    • create machine credentials which will allow you to interact with government online services through your business software.

    From 1 April 2020 myGovID and RAM will replace AUSkey and Manage ABN connections (your ABN connected to your myGov) providing secure, simple and flexible access to government online services. Machine credentials will replace Device AUSkeys.

    To support you in making the move, the 'Import AUSkey users' function in RAM makes it easy to transfer permissions (as granted in Access Manager) and preferences of existing AUSkey users associated with your business.

    Currently eligible businesses can use myGovID and RAM to access selected government online services including our Business Portal, Online services for agents and Access Manager. Check if you meet the eligibility criteria.

    These new digital services will continue to be improved and refined based on users' feedback before becoming available to all Australians.

    Leading up to 1 April 2020, AUSkey will continue to be supported by us while you move to myGovID and RAM.

    What you can do to prepare for the change

    See also:

      Last modified: 25 Oct 2019QC 58556