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  • Responsibilities for using Access Manager

    Access Manager allows you to manage who has electronic access to the tax information of the business. It's your responsibility to implement processes that allow you to regularly review and monitor who has access to the business records.

    Data about individuals and entities within Access Manager is confidential. You must ensure that unauthorised people do not compromise the integrity of that data. If your computer will be unattended, even briefly, you must log out from Access Manager or lock your computer.

    By logging in to Access Manager, you agree to:

    • comply with the terms and conditions of myGovID and Relationship Authorisation Manager (RAM)
    • keep your myGovID secure at all times
    • not disclose your password or share it with others.

    By providing others in the business with electronic access to the secure information of the business, through myGovID and RAM, as yourself or as a representative for tax purposes, you must understand the following:

    • User access and permissions – the level of access that is provided to each type of user (Administrator, Authorised Custom, Authorised Full, Authorised Basic) and the transactions the users can undertake (see Manage permissions).
    • Business appointments – the nature of your relationship with any entities you have appointed as a representative for tax purposes and what transactions your representative can undertake (see Business appointments).
    • Legally binding actions – the actions these users and representatives undertake through Access Manager are legally binding to your business.

    Preventing unauthorised access to business information

    If you have allowed your staff access to your secure information on the Business Portal or Online services for agents we strongly recommend that you:

    • use Access Manager regularly to ensure that user's level of access to our systems is appropriate
    • immediately disable or remove a user's account in Access Manager and Relationship Authorisation Manager (RAM) if you have any concerns about their activities
    • ensure that each person who deals with us online on behalf of your business has their own myGovID
    • keep passwords secure – they must not be shared.

    If you use a hosted (online) SBR software service, we strongly recommend that you limit access to stored business information to appropriate staff only. If you have any concerns, contact your software service provider for advice.

      Last modified: 22 Jun 2020QC 40983