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  • Contact us

    You can phone us for help if you are still experiencing difficulty accessing or using our online services after checking:

    Service contact details

    Service

    Contact details

    AUSkeyExternal Link

    1300 287 539

    8.00am and 6.00pm, Monday to Friday.

    Technical support
    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Electronic commerce interface (ECI) – for business and tax practitioners (ECI is closing in December 2019)

    Technical Help DeskExternal Link

    1300 139 373

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    myGovExternal Link

    13 23 07

    7.00am to 7.00pm, Monday to Friday

    myGovIDExternal Link

    1300 287 539 option 2

    8.00am and 6.00pm, Monday to Friday.

    myTax

    13 28 61

    8.00am to 6.00pm, Monday to Friday

    10.00am to 2.00pm, Saturday

    Nominate and maintain an online software provider – for business and tax practitioners

    1300 852 232

    8.00am to 6.00pm, Monday to Friday

    Online services for agents

    13 72 86 FKC 3 3

    8.00am to 6.00pm, Monday to Friday

    Online services for business (including Access Manager)

    13 28 66 option 1

    8.00am to 6.00pm, Monday to Friday

    Online services for individuals

    13 28 61 option 5

    8.00am to 6.00pm, Monday to Friday

    Relationship Authorisation ManagerExternal Link

    1300 287 539 option 3

    8.00am and 6.00pm, Monday to Friday.

    Register as an accredited online software provider – for software providers

    SBR service deskExternal Link

    1300 488 231

    7.00am to midnight, 7 days a week.

    Closed Good Friday, Christmas Day and New Years Day.

    Small Business Superannuation Clearing House (SBSCH)

    1300 660 048  

    8.00am to 6.00pm, Monday to Friday

    ATO Online services simulator

    13 28 61

    8.00am to 6.00pm, Monday to Friday

    Note: All times shown are Australian Eastern Standard Times (AEST).

    Last modified: 18 Oct 2019QC 40970